Shipping policy

Shipping Policy

At The Painted Sagebrush, we are committed to providing you with a seamless shopping experience. Below are the details of our shipping policy:

Processing Time:

  • All orders are processed within 3-5 business days (Monday through Friday, excluding holidays).
  • Orders are typically processed and shipped within this time frame, but please note that during high-volume periods (e.g., holidays or sales events), processing times may take slightly longer.

Shipping Methods and Delivery Times:

  • Once your order has been processed, it will be shipped using the selected shipping method at checkout.
  • Delivery times vary based on your location and the shipping option chosen at checkout. While we aim for prompt delivery, please note that shipping carriers may experience delays that are beyond our control.
  • Estimated delivery times are as follows:
    • Standard Shipping: 5-7 business days
    • Expedited Shipping: 2-3 business days (available for an additional fee)

Shipping Rates:

  • Shipping rates are calculated at checkout based on your shipping address, the weight of your order, and the shipping method selected.
  • We offer free standard shipping on orders over a certain amount. Please check our website for current promotions and offers.

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package's journey.

Shipping Restrictions:

  • We currently ship to the United States and select international locations. If you are located outside of the available regions, please contact our customer service team for more information.
  • We do not ship to P.O. Boxes.

Missing or Lost Packages:

  • Once your order is handed off to the carrier, it is the responsibility of the shipping provider to ensure timely delivery. If your package is lost or delayed, please reach out to the carrier using the tracking information provided.
  • If your package does not arrive within the estimated delivery window, please contact our customer service team, and we will work with you to resolve the issue.

Incorrect Shipping Information:

  • Please ensure that the shipping information provided at checkout is accurate. We are not responsible for delays or lost packages due to incorrect addresses provided by the customer.

Order Modifications:

  • Once your order has been processed and shipped, it cannot be modified or canceled. If you need assistance with a change, please contact us as soon as possible, and we will do our best to assist you.

If you have any further questions about shipping, feel free to reach out to our customer service team at [insert contact info].